Hit the road now
Follow these steps to start riding
Download the Hello-Bike app
Download van de App Store (iOS)
Download van Google Play (Android)
Sign up with your email address
Choose a password and click the link in the verification email, sent to your inbox.
Set up payment
Choose a payment method and set it up by entering the €1 setup fee. This will confirm your payment details and ensure successful riding.
Reserve A Bike
Tap on one of the parking spots on the map and tap 'Reverve a Bike'.
One of the bikes at the parking spot is waiting for you.
Start a Ride
Go to the selected parking spot and choose a bike. Tap 'Select a Bike' and enter the Bike ID found on the number plate at the back of the bike. Tap 'Select & Start Ride' to open the lock and start riding.
Pause your Ride
Ride anywhere you like. Lock the bike by tapping 'Lock & Pause Ride'. This way you are sure the bike will be waiting for you when you get back.
End your Ride
Go to any parking spot to return the bike and end your ride. Tap 'Lock & End Ride', and push down on the orange lever. Confirm your ride was ended correctly by checking the receipt screen.
Download the manual (PDF)
For future reference or printing